Tobii Dynavox TD Pilot device

TD Pilot product support

Whether you’re setting up your TD Pilot for the first time or looking for support and training, find everything you need including video tutorials, how-to guides, software downloads, manuals and other useful resources.

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Support articles

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Request a repair

Software licenses Icon

Software licenses

Decontamination icon

Decontamination

Training videos

Videos

Browse our video library for visual learning on the I-Series.

Young woman using a Tobii Dynavox I-Series device with her caregiver

Get started

If you are just getting started with an TD Pilot device, these videos will help guide you through the set up process.

Step 1: Open the box

Unboxing

Step 2: Set up eye gaze

Set up eye gaze access with iPadOS AssistiveTouch

Step 3: Calibrate eye gaze

Calibrate and more with TD CoPilot

Step 4: Toggle between apps

Move between TD Talk & other iOS apps

Move between TD Snap & other iOS apps

Featured training videos

Browse additional video resources available for TD Pilot and related communication software.

TD Talk tour

TD Talk word & phrase prediction

TD Talk QuickMessages

TD Talk edit message window

TD talk adjust settings

TD Snap eye gaze settings

Training resources

We offer many additional product training opportunities, including live events, on-demand courses and recorded webinars.

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Live training events

Meet the experts at upcoming live on-location and virtual events featuring a wide range of topics.


Tobii Dynavox I-Series tutorial video

On-demand learning

Browse our library of self-guided resources, many of which provide ASHA continuing education units.


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Connect and share

Discover our cloud-based resource for managing your apps and sharing with your communication team.

Device Warranty type Term Cost (excluding VAT)

Manufacturer

Support 360

Phone

2 yr

3 yrs

5 yrs

Included

Included

Included

iPad coverage is included for the duration of both the Manufacturer and Support 360 warranties.

Tobii Dynavox is committed to delivering our customers with comprehensive, high-quality solutions so that people can communicate in a way that meets their needs.  We are continuously improving our hardware, software, content and services despite the continued increase in costs.  While we will continue to absorb most of these costs, we will have a price increase on select AAC devices as of February 1, 2023.  We believe that the ongoing improvements in our solutions, including the increased coverage of our Support 360 warranty from one year to three years on select AAC devices, will benefit our customers and their communication needs. Current unexpired price quotes will be honored.

Find out more about Tobii Dynavox warranties:

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Apple, iPad, iPad Air, and iPad Pro are trademarks of Apple Inc., registered in the U.S. and other countries.